Terms & Conditions fl888

Introduction and Acceptance of Terms

fl888 is an online casino and sports betting platform operating under international licensing. The platform provides a range of online entertainment services including online slots, live casino, sportsbook, 4D lottery and arcade games to users who meet the specified eligibility requirements.

These Terms and Conditions ("Terms") constitute a legal agreement between you ("User" or "Member") and fl888 ("Platform", "We") regarding the use of the fl888.one website and all services available through it. These Terms are read together with our Privacy Policy and Responsible Gambling Policy, which also form part of this overall agreement.

Continued use of the fl888 platform following any amendment to the terms is considered acceptance of the amended terms.

Eligibility and Account Registration

To register and use fl888 services, you must meet the following requirements:

• Be at least 21 years of age on the date of registration. fl888 takes seriously its responsibility to ensure that no underage individual accesses this platform.
• Be an individual acting on your own behalf and not as a representative or proxy of a third party.
• Provide complete, accurate and current personal information during the registration process, including your full name, identity card number (MyKad) or passport, mobile phone number and a valid email address.
• Not hold any other fl888 account, whether active or previously terminated. Each individual is only allowed to hold one account.
• Not be on any self-exclusion list or any gambling limit programme managed by fl888.

fl888 reserves the right to request identity verification documents at any time. Failure to submit the requested documents within the specified period may result in temporary suspension or account closure.

Deposits, Withdrawals and Payments

fl888 supports a range of payment methods for the convenience of members in Malaysia. All transactions are processed in Malaysian Ringgit (RM) except for payments made using cryptocurrency.

Supported payment methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay, and cryptocurrency including USDT, BTC and ETH.

• The minimum deposit for all payment methods is RM30 per transaction.
• The minimum withdrawal is RM50 per transaction.
• Withdrawals are usually processed within 5 to 30 minutes after the request is confirmed.
• All account names used for deposits and withdrawals must match the name of the registered fl888 account holder. Transactions with mismatched names may be rejected or frozen until verification is complete.
• fl888 reserves the right to request additional verification for any withdrawal transaction to ensure the security of members' funds.
• Funds in accounts that have been inactive beyond the period set by the platform may be subject to an administration fee in line with fl888's internal policy.

Bonuses, Promotions and Wagering Requirements

fl888 offers various bonuses and promotions to members from time to time. All bonuses are subject to specific wagering terms and conditions.

Welcome Bonus: New members are eligible to receive a 150% bonus on their first deposit up to a maximum of RM1,500.

• The wagering requirement is 15 times the bonus amount received before any winnings from that bonus can be withdrawn.
• Calculation example: Deposit RM100, bonus RM150, account balance RM250 — wagering requirement is RM150 × 15 = RM2,250.
• Another calculation example: Deposit RM2,200, bonus RM1,500 (maximum cap), account balance RM3,700 — wagering requirement is RM1,500 × 15 = RM22,500.
• Bonuses cannot be withdrawn directly — only winnings earned after the wagering requirement is met are eligible for withdrawal.
• fl888 reserves the right to void bonuses and any related winnings if there is evidence of promotion abuse or a breach of terms.
• Each promotion has its own expiry period. Bonuses not used within that period will expire automatically.

Game Rules

All games available on the fl888 platform operate using a certified random number generator (RNG) that is regularly audited to ensure fairness in every game. Results displayed in games are final.

• Each game has specific rules and conditions that members must follow. Please refer to the help section within each game for more information.
• If a technical disruption or system failure occurs while a game session is in progress, fl888 will endeavour to restore the game to its state before the disruption. However, fl888 does not guarantee the restoration of all disrupted sessions.
• Placing bets using automated software, bots, or any unauthorised method to gain an unfair advantage is strictly prohibited and may result in account closure and forfeiture of funds.
• fl888 reserves the right to limit bet or win amounts for any game at any time at the platform's discretion.

Responsible Gambling

fl888 is committed to responsible gambling practices. We provide a range of management tools to help members maintain control over their gambling activity.

• Members can set deposit limits, wagering limits and loss limits through their account settings.
• A self-exclusion programme is available for members who need a break from gambling activity. Self-exclusion can be requested through fl888 customer support.
• fl888 reserves the right to require a member to submit relevant documentation if the platform identifies signs of a gambling problem.
• fl888 services are for entertainment purposes only. Gambling should not be regarded as a source of income or a way to resolve financial problems.

Prohibited Conduct

The following are strictly prohibited on the fl888 platform and may result in immediate action including account suspension or closure and forfeiture of any remaining funds:

• Registering more than one account using the same or different identities.
• Providing false, inaccurate or misleading information during registration or the verification process.
• Using funds obtained through illegal activities or engaging in any form of money laundering through the platform.
• Exploiting technical vulnerabilities, software bugs or game inconsistencies to gain an unfair advantage.
• Colluding with other members to manipulate game outcomes, particularly in live games or sports.
• Using unauthorised third-party software to assist or automate betting decisions.
• Transferring account balances to other members without written approval from fl888.

Account Termination

Members may request account closure at any time by contacting the fl888 support team via Live Chat or email. Before closure is processed, all active wagering requirements must be completed and there must be no pending transactions.

fl888 reserves the right to terminate or suspend any account without prior notice in the event of a terms violation, fraudulent activity, or for operational and legal reasons. In such situations, fl888 will conduct an internal investigation first before making a final decision regarding the funds in that account.

Limitation of Liability

fl888 shall not be liable for any loss or damage arising from the use of the platform, service interruptions or technical issues beyond our control, including internet failures, disruptions from third-party service providers or force majeure.

Members agree that they use the fl888 platform at their own risk. fl888 makes no guarantees regarding profits or returns from any game or bet placed through the platform.

Links to third-party websites that may appear on the platform are provided for reference purposes only. fl888 is not responsible for the content, privacy policies or practices of those third-party websites.

Amendment of Terms

fl888 reserves the right to amend, update or modify these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon publication on this website.

Members are encouraged to review this Terms and Conditions page periodically to ensure they remain aware of the latest changes. Continued use of the platform after amendments are published constitutes the member's agreement to the revised terms.

If you have any questions regarding these Terms and Conditions, please contact the fl888 support team, available 24 hours a day, 7 days a week via Live Chat or email at [email protected].